Credit Controller in Banbury

Location: Banbury

Salary: Hidden

Recruiter: DCS Group (UK) Ltd

Job Hours: Full-time

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Would you like the opportunity to work with some of the world’s largest brands?

DCS Group is the UK’s leading Distributor, Manufacturer and Exporter of Health Beauty and Household products. As the uniquely appointed representatives for Proctor & Gamble, Unilever, Kenvue, PZ Cussons, SC Johnson to name a few, DCS has unrivalled multi-channel insight and category expertise. Our latest exciting plans to develop and grow our new Food distribution business has seen major brands such as Whitworths and Danone joining forces with DCS.

DCS Group is passionate and proud about all that we do, the customers we serve and our people. Operating out of two amazing sites, we have the 26-acre Banbury Head Office and warehousing facilities as well as our new state of the art Health and Beauty manufacturing facility occupying 100,000 sq. ft based in Redditch.

As a family-owned business, we are very proud of our ethos, our people and 30 years of successive growth. We offer a very special opportunity of being able to join a welcoming, dynamic, fun place to work, and to work directly with the world’s biggest FMCG power brands.

We are currently looking to recruit a reliable and experienced Credit Controller to join us, full time, working 40 hours per week at our site in Banbury, Oxfordshire

Working as part of the credit control team, you will be monitoring debtors, keeping overdue balance to a minimum and assisting in the resolution of customer invoicing queries. You will be a key point of contact for the business on any debtor related queries or issues. You will be required to develop, maintain and improve relationships with internal and external stakeholders, whilst maximising cash collections and maintain minimal bad debt exposure.

As a Credit Controller, your duties will include:

Be a key point of contact for the business on any debtor related queries or issues.

Develop, maintain and improve relationships with internal and external stakeholders.

Monitoring of debtor accounts, flagging any consistent late payers, problem behaviours, missing information and pro-active collection of overdue balances.

Regular account reconciliations to ensure accuracy and swift identification & resolutions of queries/ongoing issues.

Ownership and full resolution of deducted amounts/debit notes/ customer claims.

Ensure timely delegation of any claims received directly to Credit Control admin for processing within SLA’s.

Identify & mitigate risk, highlighting any issues to Credit Control Manager.

Work with the business to drive process improvement relating to cash collection and query resolution – Functioning closely with account managers who own the client relationships.

What we are looking for in our ideal Credit Controller:

You will have credit control experience and a high level of numerical ability with intermediate Microsoft Excel knowledge, being able to complete v-lookups/pivot tables

You will be confident, highly organised and have excellent time management skills

You will strive to deliver excellent customer service and be a great communicator at all levels verbally and in writing

You will thrive working in a busy commercial office environment and enjoy working within a dedicated team

Experience of using Sage accountancy software and databases would be advantageous, but not essential.

English and Maths GCSE

Core benefits of working for DCS Group:

As a family business, we place a great deal of importance on the well-being and happiness of our staff and the benefits they can enjoy.

There’s no place quite like DCS Group and we’re proud of that, which is all down to the people who work here. If you want to be part of our expanding company which offers exciting opportunities for career progression, we would love to hear from you!

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About DCS Group (UK) Ltd

dcsgroup.com

DCS GROUP UK is the official distributor for P&G, Unilever, Colgate-Palmolive, Kenvue, SC Johnson, PZ Cussons, Coty, Grenade, and many more household names.

A UK Top 250 privately owned company, founded by Denys C Shortt OBE in 1994, DCS now has annual sales of more than £250m and employs 600 people. 30+ years of successive growth has pushed DCS to expand in size and this has been facilitated by the recent purchase and move to a 25-acre site in Banbury.

Since its founding, the company has sold over £2 billion in health and beauty products including £15m in sales of Enliven. Enliven, DCS’ own brand, is produced in-house at the DCS Manufacturing site in Redditch. In addition to this, DCS Manufacturing works with internationally recognised brands and retailers to develop, manufacture and launch Health & Beauty products. The state-of-the-art 100,000-square-foot production facility in Worcestershire is at the centre of our operations.

Denys Shortt also owns the Enable platform which provides retro and rebate management software to a multitude of blue-chip companies worldwide https://enable.com. Denys Shortt, founder and Chairman, is a former England hockey player with an unerring enthusiasm for the Midlands region. He served as the former Chairman of the Coventry & Warwickshire LEP (Local Enterprise Partnership) and has supported many organisations including the Shakespeare Hospice, Stratford-upon-Avon Football Club, and as Chair of the Stratford Hospital Appeal which has raised over £1m. In recognition of his efforts as LEP Chairman, Denys was awarded an OBE in 2013 for Services to the Economy.