Customer Advisor in Chelmsford

Location: Chelmsford
Salary: Hidden
Recruiter: Carpetright
Job Hours: Full-time

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Job Introduction

As a  Customer Advisor  we want you to use your natural curiosity to get to know all about our customers, their home décor projects and help them to choose the right products for their needs.

Fast forward your retail career with the best in the business. We are stronger together. Join us and become one of the  Proud faces of Carpetright .

As a Customer Advisor - your day might look like this:

  • Welcoming customers to the store
  • Using your on-point product knowledge and expertise to help our customers choose the right products for their needs. All done in a way that delights them and gives you a great sense of pride
  • Delivering an in-store sales experience that is straightforward and easy for our customers
  • Being a Carpetright ambassador, product expert and having a passion for guiding customers through our sales process and their home décor projects
  • The benefits we will give you:

    We are a family friendly business that is passionate about rewarding and recognising our people. We also offer a wide range of other benefits such as;

  • Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career
  • Competitive pay with uncapped commission
  • Generous product discounts and other varied discounts through our Proud Perks portal
  • Access to a digital GP
  • Healthcare cash plan and eye care contribution
  • Wellbeing initiatives and resources
  • Pay day advances and a holiday trading scheme
  • Cycle to Work scheme
  • Life Assurance (up to 4 x base salary)
  • Pension scheme
  • As a Customer Advisor we hope you’ll bring:

  • Confidence and ambition
  • A passion for customers and delivering an exceptional experience
  • A ‘best in the business’ expert approach, we want you to know our products and services inside out,  but don’t worry we will give you all the training and support you will need to succeed
  • Bags of enthusiasm to drive our business forward and personally succeed
  • Your own uniqueness and an ability to build rapport quickly

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    About Carpetright


    Before we get started, let us share our company values with you:

    • We’re honest and straightforward
    • We care about our customers and colleagues
    • We make things easy

    If this sounds like the type of environment where you think you would flourish, then read on.

    A little bit about us:

    We’ve been the UK’s leading flooring and beds provider for 30 years. Since our launch in 1988, we have grown into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium.

    We pride ourselves on attention to detail, great customer service and products designed to suit the needs of all customers from all walks of life.

    There’s plenty of opportunities to succeed and thrive at Carpetright; whether you’re a store colleague, a buyer, or part of the marketing department, there’s always a new idea just waiting to be developed by a talented member of staff.

    Our commitment to our customers and our colleagues is central to everything we do. We employ over 2,500 people across our organisation, including in our 320+ stores, who work hard to deliver excellent customer service and to make it easier for customers to transform their homes.

    At Carpetright our customers are at the heart of everything we do, and we work hard to be their trusted choice for flooring, for life. For more information on Carpetright and our values, please visit https://www.carpetright.co.uk/about-carpetright

    Carpetright. For life.

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