Customer Service Assistant in Croydon

Location: Croydon

Salary: Hidden

Recruiter: Tenpin

Job Hours: Full-time

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Come join our fantastic team.

We love to entertain!

It’s in our DNA!...

and it’s not just about have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4DLaser Arena, Soft Play to Arcade Machines and Pool Tables.

We also have fullylicensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age.

Our centresare fantastic places to visit, and even better places to work in.

Why not comeand help us entertain?

We are looking for people who want to work in a fun environment.

Youneed confidence, energy and a positive attitude.

The rest we can teach you!!

The Role

As a Customer Service Assistant, you will deliver an outstanding experiencefor our customers.

This includes booking customers in at reception, being apoint of contact for customer questions, being alert to sales opportunities,hosting individuals and parties, keeping the centre clean and tidy, preparing andserving food and drinks.

You will work efficiently, show initiative and be friendly.

Exceptionalcustomer service will be at heart of your role.

You will also need to beconfident and comfortable when dealing with customers.

Skills You Need

Full of determination, enthusiasm, and be able to work in fast-paced environment

A nothing is too much trouble attitude

Able to provide high levels of customer service and have strong communication skills

Fully flexible around working pattern (evening and weekends will be required)

Be approachable and helpful

Be organised and able to multi-task

A strong team player

Our Fantastic Benefits

Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors

Free Bowling for family and friends

Free Food (when working 6 hours or more)

Enhanced Maternity, Paternity, Adoption leave

Medicash Health Care Cash Back Scheme

Employee Assistance Programme

Free counselling

Life assurance – 2 x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great placeto start.

We continually strive to develop our network of impressive and highlysuccessful sites, and recognise great people contribute to great success!

Mostof our managers joined us as a Team Member and have progressed into managementor senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply andcomplete the short application process (2 mins).

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About Tenpin

tenpin.co.uk

Tenpin Ltd (Part of Ten Entertainment Group Plc - www.tegplc.co.uk) is one of the UK's largest bowling operators, with 49 entertainment centres spread across the UK.

Tenpin Ltd currently holds Investors in People accreditation GOLD standard.

Bowling is one of the original social networks, it’s been a part of our families and friendships for generations, from birthday parties to first dates. With 49 sites, and almost 1200 lanes, bowling is at the beating heart of what we do. And there’s also lot’s more to enjoy! From one of the world’s first ever Hyperbowling experiences to laser tag, a range of Houdini’s escape rooms, our state-of-the-art arcades, American pool tables, and of course our fully licensed bar (with cocktails) and tasty food menu

Do you fancy being on the Winning Team?

Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on our team!

We're always looking for determined, customer-focused people to join the Tenpin team. Our current management and support vacancies are listed on our website job portal - take a look and if you'd like to apply, send your CV and covering letter to jobs@tenpin.co.uk stating which role you're interested in.