Customer Service Call Handler in Denaby Main

Location: Denaby Main
Salary: £1,000.00 per day
Recruiter: Steer Automotive Group
Job Hours: Full-time

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Customer Service Call Handler

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Denaby Main, Doncaster

Ref: VA1834

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Benefits

  • Competitive salary plus performance related bonus
  • 29 days holiday including public holidays plus additional days with service
  • ​Pension contributions
  • ​£1,000 recommend a technician bonus incentive
  • ​Enhanced parental leave
  • ​Enhanced sick pay
  • ​Talk to us about flexible working
  • ​VIP Awards – colleague recognition scheme
  • Cycle to work scheme​
  • Benefits app – high street/online discounts, discount vehicle maintenance & repairs and so much more!
  • ​Steer Academy provides accredited ongoing training – paid for by the business
  • ​Opportunities for career progression

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    ​

    Exciting opportunity to join our dynamic and dedicated Central Claims team in Doncaster!

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    ​ Due to continued business growth, we are recruiting a Customer Service Call Handler to join our Central Claims Team based in Doncaster.

    ​Within this role you will operate across our phone system and by email to support customers in a variety of different ways.

    We are seeking a candidate who is passionate about providing our customers with an expert and personal experience, making it clear the things they value are in safe hands with Steer Automotive Group.

    ​You will be responsible for:

  • Delivering a fast and efficient service to insurers and customers.
  • Ensuring accurate administration of customer files, whilst building a genuine rapport.
  • Handling telephone and email enquiries within the central hub.
  • Efficiently deploying claims based upon a geographical area.
  • Working to targets to achieve team and individual goals.

    • ​

    ​ About You

    ​In order to excel in the role, it is vital that you have excellent customer service skills, the ability to multitask, good organisational skills and the ability to work in a fast-paced environment.

    ​A professional telephone manner is essential for this position, as is the ability to communicate effectively via email. You will be a team player, as well as be able to work individually to achieve daily targets.

    ​

    If you are passionate about delivering exceptional customer service and are seeking a new challenge in a growing automotive repair business that values integrity and innovation, apply today!

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    Local Council Population: 4,317 Train Stations: 1 Unemployment Rate: 3.40%

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