Employee Relations Adviser in Winterbourne

Location: Winterbourne

Salary: £31,552 per year

Recruiter: Diligenta Limited

Job Hours: Full-time

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Employee Relations Adviser

Salary: From £31552-£39440

Who Are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary Of The Role

Due to the continued growth of our accounts, we are looking for an Employee Relations Adviser to join our dedicated and specialist team. This team is responsible for providing high quality Employee Relations services to people managers, on all employee matters from basic to complex and highly sensitive, ensuring that employee relations issues are acted upon in a thorough, consistent, equitable and pro-active manner.

Benefits

33 days including Bank Holidays

Eligibility for an annual discretionary bonus scheme

Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)

Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods

Cycle to Work Scheme & Interest free Season Ticket loans

A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing

A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave

A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection

Apply to find out about our other benefits

What You'll Be Doing

Providing advice and guidance on all people-related and employment queries, through looking at the interpretation and application of policies and procedures in line with current legislation and best practice to achieve equitable and commercial solutions.

Assisting in the development and analysis of company policies and procedures to ensure the business can pro-actively respond to issues which may otherwise adversely affect the company or individuals.

Providing technical expertise to all managers and the People function, to support business change including TUPE transfers, re-organisation, restructures, harmonisation and People initiatives as required.

Identifying and communicating issues and risks, including financial, to the business and, where necessary, escalate these to the Strategic People Partner and ER Manager, or further to the Head of Employee Relations & People Operations, where appropriate, to ensure prompt and effective actions can be taken to find appropriate solutions.

Promoting a positive ER climate through delivery of service that is accessible to all managers.

What We're Looking For

Demonstrable experience with end-to-end Employee Relations.

Strong employment law knowledge, with an ability to provide commercial solutions.

Skills with coaching, supporting, challenging and influencing thoughts and actions to negotiate a sensitive, pragmatic and commercially focused resolution to queries, risks and issues.

Ability to use data insight to drive position outcomes.

Experience with handling settlement agreements.

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About Diligenta Limited

diligenta.co.uk

Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services (TCS), is a leading provider of business process services for the Life and Pensions industry.

Established in 2005, Diligenta has a consistent track record of delivering operational transformation to the L&P industry. Our aim is to transform our client’s operations, utilising our industry leading platform and digital capabilities and to support our clients to launch new products and propositions. We combine our in depth knowledge of life assurance with TCS’ proven IT and delivery capability to deliver transformation for our clients in a competitive market place.