Engagement Manager in Wokingham

Location: Wokingham

Salary: Hidden

Recruiter: Manhattan Associates

Job Hours: Full-time

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We create possibilities that move life and commerce forward Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Responsible for overall success of all software implementation of Manhattan products, in addition to internal resource management and career development, whilst retaining ownership of the long term relationship with the customer leadership team.

Able to be independently responsible for overall client project relationship and project direction/completion. Ability to direct both large and small project lines in their entirety.

Collaborate with/report to a more senior level position for the successful completion of client projects.

Deep experience in supply chain solutions, how they are utilised by our customers.

Skilful in contributing to the overall strategic customer capability roadmap and to the successful implementation of strategies.

Senior Project Management responsibilities, retaining the ability to project manage customer projects directly, if required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The successful candidate will:

Oversee project dependencies that occur during significant design, configuration, testing and implementation efforts through technical and operational project managers.

Advise clients on the development of change management plans.

Deep experience in supply chain.

Perform on-going risk analysis and provides support of sales activities.

Develop and mentors line managers and team members.

Oversee all aspects of a product or service offering project for a client, from inception to installation.

Ability to communicate with D & C-level Executives.

Engagement management and influencing.

Up-sell, creating proposals, build and manage existing customer relationships.

Create and execute services sales opportunities at existing customer relationships.

Oversees schedules, forecasts and budgets.

EDUCATION/EXPERIENCE

B.S. degree in industrial engineering, logistics, or information systems. MBA preferred.

Prior software project management experience with at least

At least 5 years’ experience in WMS or supply chain software.

Experience leading a professional service group.

Exceptional written and oral communication skills

Resource planning, financial forecasting & management experience with supply chain systems and software implementations

Average travel 50 - 75%

Excellent analytical, problem solving, and communication skills.

#LI-KM1

Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteeropportunities, your true self is always welcome here. Our team members’ backgrounds, experiences andperspectives add to us as a whole and make us unique.We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,disability, or status as a veteran. In the United States, Manhattan Associates participates in the EmploymentEligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with theSocial Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employmenteligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has beencompleted.