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Location:
Scole
Salary:
Hidden
Recruiter:
Scole Inn Hotel
Job Hours:
Full-time
Scole Inn Hotel is seeking a friendly and professional individual to join our team as a Front of House.
As the face of our establishment, you will play a vital role in providing excellent customer service and ensuring guest satisfaction.
Responsibilities
- Greeting guests and providing them with a warm and friendly welcome upon arrival
- Checking guests in and out, processing payments, and issuing keys
- Assisting guests with inquiries, reservations, and providing helpful information about the local area
- Managing guest requests and ensuring they are promptly addressed and resolved
- Maintaining a clean and welcoming lobby area, ensuring it is well-stocked with necessary supplies
- Coordinating with housekeeping to ensure timely room availability and cleanliness
- Collaborating with other departments, such as food and beverage, to ensure seamless guest experiences
Requirements
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills, with the ability to effectively interact with guests of all backgrounds
- Strong organizational and multitasking abilities, with a keen eye for detail
- Proficient computer skills, including knowledge of reservation systems and MS Office
- Ability to remain calm and composed in high-pressure situations
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of local attractions and amenities is a plus
Benefits
flexible hours
Tips
Progression
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About Scole, Norfolk
Education Stats
- Schools: 2
- Primary Schools: 2
- Secondary Schools: 0
- Sixth Forms: 0
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- Ranking: 3195/4558
- Bottom 40%
House Prices
- Average House Price: £310,750
- Compared to UK Average: -£63,893
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- Ranking: 4073/6610
- Bottom 20%
- Council Tax Band D: £2,153
Average Salary
- Average Salary: £31,486
- -£1,747 UK Average
- Average Salary in Norfolk: £30,194
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- Ranking: 1577/4982
- Top 20%
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Crime Stats
- Crimes per 1000: 34
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- Ranking: 2504/6696
- Safest 40%
- Worse than last year
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