General Sales Manager - Audi in Wolverhampton

Location: Wolverhampton
Salary: Hidden
Recruiter: Jardine Motors Group
Job Hours: Full-time

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Overview of role

Are you ready for the next step in your Automotive retail career? We are looking for someone that has a desire to succeed, has outstanding communication and influencing skills and also possesses a proven track record of success in a similar role.

We love people who take real pride in the work they deliver. JMG are committed to providing our customers with a premium level of service, –within this role you will play a critical part in marketing cars through attractive photos to engage our customers. 

Jardine Motors Group represents 13 of the world’s most well-known car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we are proud to prioritise outstanding customer experiences above all else. 

Duties, Responsibilities & Person Specification

Why should you work for us?

  • We grow our own talent! We provide you with all the training and development opportunities you will need to succeed. 
  • Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive. 
  • We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact! 
  • When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting). 

    • What you'll bring to the role:

  • Sales management experience.
  • Experience developing sales individuals in a customer focussed environment.
  • Previous experience working for an automotive retailer.
  • Experience of working with similar profile brands.
  • Responsible for ensuring our customers receive an exceptional level of customer service promoting loyalty, retention and satisfaction of the brand and dealership.
  • Developing sales and marketing plans and budgets to achieve agreed financial, marketing and sales objectives including new cars, accessories, used cars, finance, overheads and all related items.
  • Provide coaching and training to sales people to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.
  • Achieving department profitability, finance and customer experience objectives.
  • Controlling and monitoring the Sales Executive prospect system ensuring that all information is being entered, updated and used effectively in line with brand and JMG requirements.
  • Promoting and nurturing a customer care culture delivering care levels consistent with the expectations of the manufacturer and Jardine Motors Group.
  • To monitor trade in the relevant markets and departmental performance, taking action as required.
  • Responsible for providing business reports to management.
  • Ensuring that within your area of operation all regulations and standards with regards to FCA are adhered to for both Finance & Insurance.

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