Head Of Planning in Battersea

Head of Planning - Reporting into: Head of events

Responsibilities

• Achieving agreed annual revenue and margin targets set by the Sales Director
• Quote, win and project manage large scale/multi-day events from initial brief and planning through to
• onsite delivery without fault.
• Understand client objectives and translate this into an event concept with actionable steps, working
• towards a managed deadline, inline with the Social Pantry guidelines
• Client management and relationship building with existing clients securing regular repeat growing business
• Proactively find new clients with the aim of winning new business.
• Lead meetings and communications with internal team throughout the event cycle
• Budget and margin management from planning to delivery and post-event reconciliation. Providing regular
• budget updates for clients and internal finances insuring set profitability levels and maximising revenue
• opportunities, and ensuring all client additions are quoted for accurately.
• Arranging venue site visits and creating KP/relevant reports for internal and client review
• Sharing post-event feedback in internal debriefs and assessing successes, gather feedback, and identify
• areas for improvement.
• Reviewing and documenting internal processes and proposing improvements/ streamlining procedures
• Support the Head of Events with all EventWorks, Job Sheet and Planner Handbook inductions for new
• planners. Where necessary, assist in training junior members of the team to ensure correct implementation
• of SOPs
• Support the Head of Events with management of the Planners, supporting with 121s where appropriate
• and be available to answer any queries and boost team morale and focus
• Assisting with onboarding new starters and training of CRMs across the company, updating handbooks and training material.

Ethos & Food

• Follow all seasonal, British and catering food trends closely
• Understand and appreciate food seasonality throughout the year and the impact on menus and offers
• Competition/industry benchmarking ensuring SP are keeping up with the industry

General

• Take an active interest in Social Pantry, the progress, growth and positioning of the company and Trust.
• Work ethically and as a team member of SP at all times and participate in projects as and when required.
• Go above and beyond to support and help other team members at all times.
• To work honestly and with the interest of Social Pantry and their teams at all times.
• To build up and actively monitor a database of SP clients
• Support and uphold Social Pantry`s sustainability policies.
• Enact and oversee environmental responsibilities where required.
• Consider the impact of all decisions to balance people, planet, and no profit as per our updated Company
• Articles of Association: in accordance with B Corp, we have legally committed to using business as a force
• for good by:
• Creating a material positive impact on society and the environment though our business and operations.
• Considering `stakeholder interests` - including our shareholders, employees, suppliers, society and the environment.

SOCIAL PANTRY HQ

You’ll find us at our HQ in Battersea. This is home to our production kitchen, tasting kitchen, tasting

room, and office. It's where our chefs lay their hands on the best seasonal produce and get to work

developing inspiring menus and transforming food waste into food wonders. It's where our office team

put heads together to see clients' dreams become a reality, and where all the planning happens! It's

also where our team share a lot of laughs, celebrate small and big win and enjoy brilliant staff food.

STAFF WELLBEING

We recognise the importance of a well-motivated and energised workforce and we run a culture and

wellbeing programme that includes:

• Volunteer days

• Cycle to work scheme

• Management training programmes

• Supplier visits and team training sessions

• Team dinners, outings and team-building sessions

• Staff lunches, refreshments, and fruit bowls

• Staff F&B discount

To succeed in this role, you will:

• Have a passion for the food and events industry

• Already have knowledge and experience of the London events and venues world

• Have strong visual design skills

• Be a confident communicator

• Have an eye for attention to detail

• Be super organised and forward-thinking planning skills

• Remain calm, efficient and productive in what can be a fast-paced demanding environment

Social Pantry is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Social Pantry is an accredited Ban The Box employer!