Medical Secretary in Washington

Location: Washington
Salary: Hidden
Recruiter: Spire Healthcare
Job Hours: Full-time

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Medical Secretary | Administration | Methley Park | Full Time | Permanent | 37.5 hours | Competitive Salary and excellent benefits

Spire Methley Park Hospital is looking to recruit an experienced Medical Secretary to join our team and support our valued Consultants in providing a high quality service. 

Job Purpose 

As Medical Secretary your main tasks To provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.

ACCOUNTABILITY AND ACTIVITIES:

  • To provide an efficient secretarial service to all Consultants.
  • To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
  • To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
  • To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner. 
  • To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
  • To communicate effectively with GP surgeries, other healthcare professionals Occupational Health Nurses, physiotherapists etc.
  • To provide copy clinic letters when needed.
  • To open Consultants mail and distribute.
  • To type discharge summaries/operation notes etc dictated by Consultants.
  • To log all incoming clinic/theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
  • To order Consultants’ paper, office stationery etc.
  • To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
  • To assist in the training of new and trainee Medical Secretaries.
  • To undergo all mandatory training required . fire, health and safety etc.
  • To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
  • To contribute to the development of departmental procedures.
  • To familiarise with company policies and procedures.
  • To deliver exemplary customer service to all users of the service(consultants, patients and co-workers)
  • To assist with any other reasonable duties required as per the Senior Medical Secretary.

    • QUALIFICATIONS, TRAINING & EXPERIENCE:

  • Good standard of education. 
  • Excellent communication skills.
  • Professional telephone manner. 
  • A good knowledge of medical, anatomical and physiological terminology.
  • Knowledge of IT systems. 
  • RSA level II or equivalent.

    • Contract type:  Permanent, Full-time

    Benefits:

    We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

  • 35 days annual leave inclusive of bank holidays
  • Employer and employee contributory pension with flexible retirement options
  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
  • Private medical insurance
  • Life assurance
  • Free Car park
  • Free DBS
  • Free Uniform

    • Our Values

    We are extremely proud of our heritage in private healthcare and of our values as an organisation:

  • Driving clinical excellence
  • Doing the right thing
  • Caring is our passion
  • Keeping it simple
  • Delivering on our promises
  • Succeeding and celebrating together

    • Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

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