Process Improvement Engineer in Borehamwood

Location: Borehamwood
Salary: £70,000 per year
Recruiter: Addition
Job Hours: Full-time

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We are currently recruiting for one of our trusted clients who are looking for a Process Improvement Engineer . Join our client, a leading player in the pet health services and insurance industry, as they aim to secure the coveted position of the UK's #1 Pet Insurer.

Our client is embarking on an exhilarating journey, backed by substantial funding that will propel them to the forefront of global product leadership. This pivotal moment includes a dynamic company rebrand, extensive departmental expansion, a sweeping transformation, and substantial investments in cutting-edge technologies.

What You Can Expect

  • Work Type - Permanent
  • Location – Borehamwood (Hybrid)
  • Industry - Insurance
  • Salary – £70,000 - £80,000

Main Responsibilities as a Process Improvement Engineer

  • Be responsible for the design and redesign of some customer journeys and end-to-end processes to support enhanced customer experience, growth, efficiency, and current strategic goals.
  • Get insights from customer research and market analysis, understand current challenges, and pain points and identify great ideas and innovations to help us define customer journeys.
  • Help adapt, improve, and document processes for new markets.

Experience & Skills Required

  • Strong process improvement background and experience.
  • RPA – Robotics process automation experience.
  • Automation.
  • Lean/Six sigma.
  • Agile delivery experience.
  • Insurance experience would be great!

What’s in it For You?

  • Amazing company to work for!
  • 24 days holiday.
  • 10% pension.
  • Company laptop.
  • Hybrid working.

For further information on this Process Improvement Engineer role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.


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