Property Administrator in Bromley

Location: Bromley

Salary: £23,150 per year

Recruiter: Connells Group

Job Hours: Full-time

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Property Administrator

Salary - £23,150 per annum
Location – Bromley
Days & Hours – Mon – Fri, 8:45am – 5:30pm (1 hour lunch) + 1 Sat in every 4, 9am – 1pm
Employment Type – Full-time, permanent

We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.

Our Property Administrators play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we`re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!

The role of a Property Administrator:

As a Property Administrator you will be fully managing your own portfolio of properties across any of our 60 brands, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.

Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include:

Coordinating urgent and routine repairs and maintenance

Liaising with trades people/contractors and keeping customers up to date

Organising safety inspections and managing remedial works

Liaising with landlords following regular property visits

Assisting customers with general tenancy queries

Carrying out weekly partnership calls with colleagues and welcome calls with new customers

Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners

Providing a first-class service to maximise customer retention

Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved

Our tenants, landlords and branch colleagues rely on our Property Managers as subject matter experts and to act efficiently and calmly when dealing with their properties. Having a competent knowledge of lettings legislation, tenancy agreement and landlord contracts to help and support, is necessary – full training is provided

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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About Connells Group

connellsgroup.co.uk

Connells Group is the largest and most successful estate agency network and property services provider in the UK.

Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

In addition to operating under the Connells brand, the Group trades under 85 well-known local names including Abbotts, Allen & Harris, Ashley Adams, Bagshaws Residential, Bairstow Eves, Barnard Marcus, Brown & Merry, Burchell Edwards, Fox & Sons, Gascoigne Halman, Hamptons, John D. Wood, Jones & Chapman, Manners & Harrison, Paul Dubberley, Peter Alan, Roger Platt, Rook Matthews Sayer, Shipways, Slater Hogg & Howison, Swetenhams, Sharman Quinney, Taylors and William H Brown.

As well as residential property sales and lettings, the Group has a comprehensive range of B2C and B2B services including new homes, mortgage services, conveyancing, EPCs, surveying, corporate lettings, PRS, Build to Rent, asset management, land & planning, LPA receivers, commercial real estate and auctions.

Corporate clients benefit from Connells Group’s broad range of award-winning services and depth of experience and expertise.

Connells Group is a subsidiary of the Skipton Building Society, one of the UK’s largest providers of financial services and products.