Reservations Agent in Stansted Mountfitchet

OverviewAimbridge Hospitality EMEA are now seeking a Reservations Agent.

Description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice
• Minimum of 30 days holiday

• Staff meals on duty
• Paid breaks
• Starting salary compeitive.

A day in the life of…

As Reservations Agent you will be responsible for supporting the hotel pricing strategy, ensuring maximum revenue, market share and the successful conversion of reservation enquiries from individuals and groups into materialised bookings. You will help with the day-to-day relationships with local corporate bookers and utilise sales opportunities to maximise revenue. 

Based in the Hampton by Hilton you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.