Residential Lettings Manager in UK

Location: Fleet
Salary: £60,000 per year
Recruiter: Spicerhaart
Job Hours: Full-time

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Join the U.

K’s largest independent property services group as a Lettings Branch Manager, where no two days are the same.

You will lead, motivate and influence your team in delivering exceptional service to both landlords and tenants.

Benefits of being a Residential Lettings Manager at haart Estate Agents

  • Complete on-target earnings of £60,000 per year
  • £20,000 to £32,000 basic salary, dependent on experience
  • A guaranteed commission of £2,500 monthly for your first 3 months of employment
  • Uncapped commission scheme
  • Elite bonus scheme
  • The option of a BMW company car, or a monthly car allowance
  • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
  • Career progression opportunities
  • Our new company-wide Elevate incentive program
  • Employee Assistance Programme
  • A day in the life of a Residential Lettings Manager at haart Estate Agents

    • Leading daily meetings with the Lettings team
    • Coaching the team to achieve KPI’s
    • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
    • Encourage your teams development and progression
    • Strong focus on generating new and repeat business
    • Developing and maintaining strong relationships with Landlords and Tenants
    • Liaising with Tenants and arranging property viewings in line with their needs
    • Negotiating offers and agreeing new tenancies
    • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.
  • Essential Skills of a Residential Lettings Manager

    • Full UK Driving Licence for a manual vehicle
    • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
    • Works well with others to create a team spirit and an enjoyable working environment.
    • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
    • The ability to create and action business plans relevant to your branch
    • The ability to monitor and assess performance of local competitors
    • A strong understanding of current legislation related to Residential Lettings
    • Ability to manage time sensitive and high volume workloads
    • A reputation for delivering outstanding customer service
    • Ability to work under own initiative
    • Good telephone manner
    • Strong IT skills (Basic Microsoft Packages)
    • Attention to detail
  • The Finer Details

    We are currently conducting some interviews using video software.

    To be eligible to proceed in our recruitment process, you will need:

    • Full UK Driving Licence
    • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
    • We’ll need evidence of your right to work in the UK, in the form of:
    • Passport/Birth Certificate

    We will also need

    • Proof of Address
    • National Insurance
    • Drivers Licence Check

    Armed Forces Covenant:

    Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

    If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

    Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life.

    We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be.

    Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us.

    We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

    If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

    To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs.

    Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location.

    Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

    Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:


    About Spicerhaart


    Spicerhaart is one of the UK’s most innovative estate agency groups, combining the largest independent residential sales and lettings network with one of the biggest integrated financial service businesses in the country.

    As an early pioneer of the one-stop shop, we have developed services encompassing mortgages and insurances, conveyancing and surveying, as well as property management, land and new homes’ sales, corporate sales and property auctions.

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