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Location:
Edinburgh
Salary:
Hidden
Recruiter:
Tikkurila UK
Job Hours:
Full-time
Introduction
Tikkurila UK is a leading paint production and distribution business, and we are seeking a commercially astute and experienced individual to take on a leadership role in our new “Shop-in-Shop” store unit.
Role Description
This is an exciting new role for an experienced supervisor or assistant store manager with a background in the paint sector looking for a new challenge. You will be responsible for delivering first-class customer service with a commitment to going above and beyond to meet expectations and drive results.
Responsibilities :
- Oversee day-to-day store operations
- Process rapid delivery orders (less than 1-hour service), handle in-store orders and manage requests from head office.
- Mix paint and maintain standards in-store and on machines
- Assist with tasks related to our last-mile delivery solution
- Monitor targets, profits & losses
- Form close partnerships with key customers
- Manage stock & customer accounts
- Collaborate with colleagues to achieve sales targets
- Inspire first-class customer service and actively engage in proactive customer outreach during downtime
- Demonstrate a commitment to going above and beyond to make a customer’s day
Qualifications
- Minimum 1 year of experience in the paint sector (preferable)
- Proven experience in retail management with a consultative sales approach
- Confidence in using a computer and proficiency in numbers
- Excellent communication & interpersonal skills
- Ability to work calmly under pressure
- Organised and self-motivated with a 'can-do' attitude
The role is a permanent, full-time position working 40 hours per week (Monday-Friday).
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