Store Manager York Outlet (UK) in UK

I feel really lucky to be surrounded by such a great team.

I’m not only grateful that they’ve helped me achieve my goals but also that I can give them a place where they can achieve theirs.

"- Michael Kors -Kors is always interested in hearing from talented, globally-minded individuals who enjoy working in a creative environment, then #korscareers would love to hear from you!

The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, and 100 Concessions/Shop in Shops in 21 European Countries.

Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who You Are: The Store Manager is responsible for building and leading a team that is dedicated to driving the business, leading with responsibility for all aspects of the management of the store,

What You’ll Do:

People

• Inspire, lead and coach the store team to create a culture of performance delivery and accountability.
• Recruit top talent, training and developing staff to build a team of true MK Ambassadors.
• Drive team retention, ensuring actionable Talent and Succession plans are in place.
• Support, implement and provide follow-up for all training and onboarding for new joiners.
• Proactively manage and resolve all HR issues in collaboration with the HR Department.
• Partner with DM to review the integrity of PTS, identifying opportunities to improve.

Service

• Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
• Ensure MK Ambassadors maintain client communication by utilizing all available clienteling apps.
• Proactively manage client database and utilize information to increase sales.
• build and maintain good communication with the District Manager and members of the corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district.

Sales

• Meet and exceed sales goals holding self and team accountable for the results.
• Analyze reports and develop action plans to ensure expectations are met or exceeded.
• Work with the Team on Quarterly Planners to ensure the best business plans are set to achieve targets.

Operations

• Ensure store schedule is optimized, having the right people right place right time.
• Collaborate with DVM to implement and maintain all visual merchandising directives and ensure the execution of effective strategies.
• partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.

What You’ll Need:

• Relevant proven retail and management experience with a fast-paced retailer
• Able to work under pressure and thrive in a fast-paced, challenging environment
• Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy
• Fluent English

What We offer:

• Competitive salary
• Quarterly and annual bonus plans
• Private health and dental insurance
• Excellent employee discount across Michael Kors, Jimmy Choo and Versace
• Cycle to work scheme
• Clothing allotment
• Employee and family assistance programme
• Thrive Wellbeing programme
• Annual Store Manager Conference

I feel really lucky to be surrounded by such a great team.

I’m not only grateful that they’ve helped me achieve my goals but also that I can give them a place where they can achieve theirs.

- MICHAEL KORS -

At Michael Kors, we are all responsible for creating a diverse and inclusive workplace.

We try to inspire change and growth within each other and believe success is a result that comes from our differences.

Michael Kors is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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