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At Access Financial Services, we believe in delivering expert advice to our clients to secure their financial future. Our team is dedicated to providing tailored solutions that add value to every aspect of their life, backed with a personal touch, a simple approach and an everyday language.
We are a well-established and continually expanding Mortgage & Protection Broker firm. We are currently seeking a T&C Manager for predominantly remote work. This role reports to the Head of Compliance and involves supporting the development of our Adviser.
Role Description
This is a full-time, permanent position with standard working hours from 9:00 AM to 5:30 PM, Monday to Friday. Occasional travel to our offices will be required for meetings. The T&C Manager will be responsible for ensuring our organisation operates in accordance with the FCA regulations. The Training and Competency Manager will play a crucial role in ensuring that our Advisers are well-equipped to meet the challenges of their roles and contribute to the overall success of the organisation. The ideal candidate will be responsible for developing and implementing training programs to enhance the skills and competencies of our Advisers.
Qualifications
Key Responsibilities:
Training Program Development : Design, develop, and implement comprehensive training programs tailored to meet the specific needs of our Advisers. Collaborate with department heads and subject matter experts to identify training requirements.
Competency Assessment: Conduct regular assessments to evaluate the skills and competencies of Advisers. Identify gaps in knowledge and skills and develop strategies to address them.
Training Delivery: Deliver training sessions, workshops, and seminars, utilising a variety of training methods and tools. Foster an engaging and interactive learning environment.
Performance Monitoring: Monitor and evaluate the effectiveness of training programs through feedback and performance metrics. Adjust training strategies as needed to enhance outcomes.
Documentation and Reporting: Maintain accurate records of training activities, attendance, and results. Generate reports on training effectiveness and present findings to management.
Regulatory Compliance: Stay updated on industry trends and regulatory requirements related to training and competency. Ensure that training programs align with industry standards and compliance regulations.
We Offer: