Technical Administrator in Engine Common

WH Bence have an exciting opportunity for a Technical Administrator to join their team.

Location: Yate, Bristol (BS37 5NG)Salary: £24K + (depending on experience)Job Type: Full – Time, PermanentAbout Us:Based in Yate, North Bristol, WH Bence is a manufacturer of specialist mobile facilities such as medical screening trailers and relocatables for Breast Screening, MRI, CT, Heart Catheterisation, Chemotherapy Clinics, Fire Appliances and Emergency Service Command Centres.

WH Bence, a family owned and run company, has been trading since 1983 and built an excellent reputation as the UK’s foremost specialist coachbuilder with a prestigious client list. 

Technical Administrator – The Role:We are looking for an office administrator to support the administrative needs of the expanding IT department.

This position involves a variety of administrative and clerical tasks to ensure efficient operations on a day-to-day basis enabling engineering staff to focus on their core responsibilities.

Technical Administrator – Key Responsibilities:- Specific duties and responsibilities of the administrator can vary depending on the departmental and organisational needs- Handling incoming and outgoing communications, including emails, and phone calls (this may involve screening calls, responding to inquiries, and directing messages to the appropriate)- Scheduling and organising departmental appointments, meetings, and travel arrangements, including coordinating calendars, booking flights and accommodations- Drafting and editing documents, reports, presentations, and other business correspondence- Responsible for formatting documents, proofreading, and ensuring they adhere to company standards- Maintaining and organising electronic files, ensuring accuracy and confidentiality (this could involve updating contact lists, filing documents, and archiving records for future reference)- Escalating complex problems to appropriate departments or supervisors for further assistance- Maintaining accurate records of customer interactions and transactions- Assist in the preparation of reports, presentations, and other documents by gathering and organising information as requested- Perform general clerical duties, and data entry- Assisting with meeting logistics, including preparing meeting rooms, distributing agendas, taking meeting minutes, and following up on action items- Conducting research on behalf of managers, compiling information, and preparing summaries or reports- Performing other associated administrative tasks to ensure the smooth operation of the department- This role may include some expenses paid travel to international sitesTechnical Administrator – You:- Proficient in Microsoft Office- Excellent communication skills, both written and verbal- Excellent organisational skills, attention to detail, and the ability to multitask effectively- Ability to work independently with minimal supervision and as part of a team- Professional demeanour and customer service-oriented attitudeTechnical Administrator – Benefits: - On site parking- 4 weeks holiday plus Bank HolidaysTo submit your application for this exciting Technical Administrator opportunity, please click ‘Apply’ now