Training Coordinator in Roxton

Location: Roxton

Salary: £24,000 per year

Recruiter: First Military Recruitment

Job Hours: Full-time

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Overview

First Military Recruitment are currently seeking a Training Coordinator on behalf of one of our fantastic clients based in Bedfordshire.

To act as the first point of contact for all training/test centre enquiries, providing administrative and customer service support by telephone and email. Organise, book and manage all processes relating to courses and tests.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities:

Raise quotes, send them to customers.

Enter quotes on quotation spreadsheet on SharePoint.

Raise sales orders for Training that has been confirmed on Sage following quotation.

Update Training overview on SharePoint with Training booked.

Scan and save training packs.

Diary management – maintain clear instructions for the trainers and accounts team.

Take calls in relation to Training department, take necessary actions.

Answer any email for Training department, take necessary actions.

Update COS spreadsheet for training taken and for training expired.

Scan EUSR and CPCS cards and save them in customer’s files, post them to customers if required.

Book CPCS and EUSR tests in for the individual time slots.

Sit in weekly Service/Training meetings.

Book hotels and any other required travel arrangements for team and customers if required for any training outside of Roxton.

Book any lead trucks for training requirements to Service team to advise if yard needs to be cleared of trucks for training/testing.

Organise and take minutes of Training meetings.

Make any necessary changes to CPCS and EUSR presentations and assessments.

Manage any audit needs, support with the preparation to any internal/external audits.

Prepare presentation for OPS review.

Make sure meeting rooms are clean and stocked up with anything necessary.

Send customer information and training documents.

Data analysis and collection.

Championing new ERP system.

Support Training management and Operations team with increasing the revenue of the business.

Skills and Qualifications:

Able to maintain high standards and demonstrate consistent attention to detail.

To be able to deal with customer requests and react quickly while still following process when short notice is given.

Pro-active and can work on own initiative. Able to follow instructions and work to deadlines, quick to learn and able to retain knowledge.

Competent in the use of the Windows package – Word, Excel, Power point, Outlook, Access.

Demonstrate good organisational skills.

Excellent verbal and written communication skills with a good standard of English.

Be able to communicate confidently and effectively with people at all levels.

To be a team player with a positive outlook and a professional image.

Flexibility in approach with the ability to adapt from task to task.

To be reliable and able to understand the importance of being punctual and impact of absence.

Commitment and loyalty to the business.

To be able to operate in line with confidentiality requirements associated with the role.

MB384: Training Coordinator
Location: Roxton, Bedfordshire
Salary: £24,000 – £28,000
Working Hours: Monday to Friday 8.30am to 5pm
Company Benefits: Private Healthcare, Enhanced pension, Group life insurance (3 x salary)

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About First Military Recruitment

first-military.co.uk

As a trusted recruitment partner we aim to identify the very best ex-military and defence sector talent that is on the market. We specialise in technical, managerial and a whole host of appointments and have the capacity to fill any vacancies from the shop floor to the boardroom. Furthermore, we fully understand the UK security clearance system and process and have unparalleled access to security cleared candidates. We are flexible and proactive and work with our clients to deliver an unrivalled and unique approach to recruiting the very best. Our clients range from well-known global brands to local SMEs all looking to enhance their staff count.