Account Manager in Wakefield

Location: Wakefield 41 Industrial Estate

Salary: Hidden

Recruiter: cardfactory

Job Hours: Full-time

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Job Introduction

Due to exciting growth plans, cardfactory are recruiting for an Account Manager to work across wholesale, franchise and consignment accounts. Owing the commercial relationship between cardfactory, the customer (external retail partner) and internal stakeholders, you will play a key role in defining commercial strategy plans to support our delivery goals.

You will develop the budgets and own the end to end P+L for your accounts, making strategic and tactical decisions to drive both short term and long term improved performance for both parties.

By developing strategic account plans and using your significant influencing skills you will drive the growth of the cardfactory brand and products within your accounts, developing new routes to market and expanding product ranges within your partners.

You will deliver this by developing strong working relationships with internal stakeholders including cardfactory Commercial, Marketing and Finance teams to deliver performance in line with cardfactory budget requirements.

The successful candidate will be highly analytical, experienced in operating account P&Ls through interpreting multiple sets of data to deliver insight and results to both the customer and cardfactory.

At cardfactory, we operate a smart working policy, allowing you to work from home some days and at our Head Office in Wakefield 2/3 days a week in line with business needs.

Role Responsibility

Own the cardfactory P&L for your accounts, working closely with your finance business partner ensuring all decisions are in line with budget requirements.

Develop partner trade activity activities and where required work in conjunction with cardfactory critical path timelines.

In conjunction with the customer, analyse and report on the weekly / monthly performance to all internal and external stakeholders to drive increased sales, determine operational effectiveness and identify new opportunities.

In conjunction with the partner, identify category strengths and weaknesses in the retail landscape and recommend action plans, covering a wide breadth of issues including product mix, merchandising and promotions to take advantage of these opportunities.

Conduct quarterly in depth category reviews with the customer, reviewing all aspects of performance and developing joint business plans

Be the key expert in the requirements of your markets and customers, ensure that wider cardfactory team is clear on your customer needs

Work with wider partnerships team to ensure cardfactory is delivering its contractual obligations and KPI’s.

The Ideal Candidate

Excellent interpersonal and communication skills

Experience working in a retail Account Management environment with a good understanding of end-to-end processes.

Excellent analytical skills with a strong understanding of financial P&L Account modelling and budget ownership.

Critical thinking, managing accounts ensuring cardfactory goals are achieved whilst balancing ongoing partner relationships i.e. ‘win-win’.

Ideally experience working in a fast paced commercial retail operation with an understanding of product critical path.

Awareness of supply chain processes.

Negotiation Skills

About the Company

Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.

In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.

Benefits

25% Card Factory colleague discount in-store and online

Save As You Earn scheme

Financial Wellbeing Support Financial Education Tools Salary Advance

Seasonal incentive schemes

Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together

Discounted gym memberships and mobile phone contracts

Discounts across 100’s of UK retailers

Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing

Enhanced Family leave

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About cardfactory

cardfactory.co.uk

We are the leading specialist retailer of greetings cards, gift dressings and party products in the UK - something that we're really proud of! Not only do we sell cards, you'll find a huge selection of gifts, wrapping paper, balloons, gift bags and so much more both in-store and online - all of which is exclusive to us.
At card factory, we want to make it as easy as possible for you to celebrate every special occasion. Whether it's a personalised card, pretty gift box or all the trimmings you need for a fabulous party, we've got all you need to get everything all wrapped up.
Our first store opened in Wakefield back in 1997 and Card Factory has gone from strength to strength since then. We now have over 1000 stores in both the UK and Ireland.
We design, print and make most of our products here in the UK, so we know that you are getting the best, whether it's a birthday card or Christmas gift bag. When it comes to personalised cards and gifts, these are all made to order and we aim to get them in the post to you quickly and efficiently. All of this means that we believe our service is second to none.
But there are plenty of other things that make Card Factory a fantastic company, including:
• Exclusive ranges - Because we design and print our own cards and personalised gifts, they are exclusive to Card Factory so you won't find them anywhere else.
• Thousands of products to choose from - We have a massive range online and in store and we're adding new products all the time to help you find exactly what you need!
• Our prices can't be beaten - Most of our cards are on sale for less than £1, so we offer fantastic savings and exceptional value for money.
• We make it personal - You can get everything from personalised cards to mugs and cushions from our website, all at unbeatable prices.
• Based in the UK - All of our stores are in the UK and Ireland, while our head office can be found in Wakefield.

Visit: www.cfjobs.co.uk for opportunities at Card Factory