Safeguard Armour is a leading tactical clothing and equipment company, dedicated to providing high-performance apparel and gear for military and law enforcement in 50 countries. With a commitment to quality, innovation, and service, we have built a loyal customer base and grown to 30 employees. We are now seeking a highly motivated and results-oriented Assistant Commercial & Operations Manager to join our team and play a key role in driving commercial growth by supporting and optimizing sales, product development, tender management, and supply operations.
Our revenue is £7million looking to grow to £20-30m over the next 2 years, so plenty of oppurtunity to grow with the company.
You should be ambitious, diligent, organised, good with processes and commercially aware.
This role involves cross collaboration with multiple teams, a high verbal and written skill of British-English langugae is required. Ideally you are local to Leeds or can relocate.
Responsibilities:
Sales Operations Support:
- Analyze sales data to identify trends, market demands, and potential for new product lines or customer segments.
- Collaborate with the sales team to develop targeted marketing campaigns and sales strategies.
- Assist with trade shows and other sales events to promote products and generate leads.
- Assist with order processing and ensure smooth fulfillment to enhance customer satisfaction.
- Identify opportunities to streamline sales processes and improve efficiency.
Product Development Operations Support:
- Translate market insights and sales feedback into product development requirements.
- Partner with product development teams to ensure new products meet market needs and commercial viability.
- Analyze competitor offerings and industry trends to inform product innovation strategies.
- Assist with prototyping and testing processes to ensure timely and cost-effective product launch.
- Evaluate the impact of new products on sales and profitability.
Tender Management Operations Support:
- Assist in preparing competitive proposals and bids for government and other major contracts.
- Ensure compliance with all tender requirements and specifications.
- Collaborate with supply chain and production teams to guarantee efficient fulfillment of contract terms.
- Develop long-term relationships with key decision-makers within potential client organizations.
- Analyze the cost-effectiveness and profitability of potential tenders.
Supply Operations Support:
- Analyze supplier performance and negotiate cost-effective agreements to optimize purchasing costs.
- Collaborate with supply chain teams to ensure timely delivery of materials and components.
- Monitor inventory levels and implement strategies to minimize stockouts and optimize cash flow.
- Identify and implement innovative sourcing solutions to enhance supply chain efficiency.
- Analyze the impact of supply chain costs on product pricing and profitability.
Cross-Functional Collaboration:
- Foster strong communication and collaboration between sales, product development, tender management, and supply operations teams to ensure alignment and optimize resources.
- Facilitate cross-functional projects and initiatives to achieve common goals and maximize commercial performance.
- Act as a point of contact and bridge between various departments, resolving issues and ensuring smooth information flow.
- Other Responsibilities:
- Prepare reports and analyze data to track progress towards commercial goals across all operations.
- Identify and implement opportunities for process improvement and cost reduction across departments.
- Support the Commercial Manager and Operations Manager with various administrative and strategic tasks.
- Stay up-to-date on industry trends and best practices in both commercial and operational domains.
Qualifications:
- Minimum of 3 years of experience in a commercial or operations role, preferably within the tactical clothing or related industry.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent communication, interpersonal, and collaboration skills, capable of building strong relationships across diverse teams.
- Ability to work independently and as part of a team, fostering open communication and cross-functional teamwork.
- Proficient in MS Office Suite, CRM software, data analysis tools, and project management methodologies.
- Understanding of financial modeling, pricing strategies, supply chain management, and lean manufacturing principles.
- A highly motivated and results-oriented individual with a passion for driving growth and efficiency across all operations.
Benefits:
- Competitive salary and benefits package. Bonuses and additional compensation for right candidate
- Opportunity to play a pivotal role in the growth and success of a dynamic and growing company.
- Collaborative and supportive work environment with diverse learning and development opportunities.
- Potential for career advancement and leadership development across various departments.