Claims Handler in Rugeley

Are you an experienced Claims Handler seeking a new permanent opportunity? Or do you have experience of assessing applications, or underwriting, or similar?Our client with offices based in Rugeley is seeking an empathetic and experienced Claims Handler to join them on a permanent basis working Monday to Friday 8.00am - 4.15pm week 1 & 8.45am - 5.00pm week 2.ResponsibilitiesAs Claims Handler, you will be responsible for:- * Processing claims documentation from initial notification progressing the case through to a conclusion & completion * Providing email and telephone based advice & support to customers within agreed service levels * Updating your claims portfolio * Working to departmental call targets * Reviewing claims within your portfolio of customers * Investigating queries * Reporting & escalating any complaints * Chasing outstanding information from customers * Maintaining diaries and customer information on company systems. * Supporting administration.Skills RequiredAs Claims Handler, you will need to be:- * Confident in making outbound calls to your customers and contacts. * It is essential that you will have an empathetic and calm nature * Strong customer service skills in insurance or claims environment. * Excellent verbal and written communications skills * The ability to work to deadlines.BenefitsOur client offers excellent working conditions in a busy but friendly environment, competitive salary £22,500 - £24,000 plus potential of annual bonus, 33 days holiday inclusive of bank holidays, succession plan, training and development, pension and a range of other benefits.Send your CV for review and immediate interviews possible.Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data