You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:
Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Get to know our in-store offers and schemes and promote them - the more info we can give our customers the better.
Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock rooms
Work with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud of
What you’ll need to have
Full training is provided for this role, and we are looking for people who:
Excel in a varied environment, working at pace
Communicate and listen effectively
Enjoy working as part of a team, promoting a collaborative team dynamic
Know that the little things make the biggest difference for customer interactions
Desire to be a proud brand ambassador for Boots and help our customers find the best products for them
It would be great if you also have
Experience providing customer care and delivering great customer service but this is not essential.
Our benefits
Boots Retirement Savings Plan
Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).
Boots Opticians is one of the leading opticians in the UK with 629 practices in the UK, of which around 180* are franchise operated. Around 30% of practices are located in Boots stores with the balance being standalone optical practices. Member of Walgreens Boots Alliance.
We’re really going places – we are committed to enriching the lives of every person. We are a health-led Optician, yet care about a whole lot more.
Our colleagues tell us it's a fantastic place to work and there’s genuine career progression thanks to the diversity of our practices and the variety of roles here.
We have a great development programme to help people grow their career and achieve personal goals, plus a great working environment. We’re passionate about colleague development – whether it’s progressing through our NVQ programme for Optical Consultants, joining us in a clinical role, or working in our support office.
We aim to be thought leaders among the optical profession and we are totally dedicated to delivering excellent Customer Care and trusted advice and enriching each and every one of our customers’ lives.
* As at 28 February 2015 excluding equity method investments.