Customer Experience Expert in Southport

Mercedes Benz of Southport – Customer Experience Expert

£13,962.

67 (OTE £15,920) + Employee Benefits

22 hours per week with one day over the weekend (To be discussed during interview)  

What we can offer you

Introduction to the role

The automotive industry is undergoing its biggest transformation, moving from a product to service centred approach.

Mercedes is determined to be at the forefront of this transformation, revolutionising every step of the customers journey with the onsite dealership at its heart.

As a customer experience expert, you will be an ambassador for one of the world’s leading brands, you will guide the customer through their journey as the first point of contact in the Retail Centre, delivering on their needs and requirements, whilst providing a customer focussed, premium experience.

What you’ll do day to day

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

Who we are

Inchcape is a global automotive group that sells, services, and repairs the world’s best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.

But you don’t need to love cars to work with us − you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

That’s why we believe Inchcape is for everyone .

Apply now >>

At Inchcape we are dedicated to building a diverse, inclusive and authentic workplace, and believe that Inchcape is for Everyone.

So if you’re excited about this role and you share our values to deliver great experiences through fresh thinking and working better together, we encourage you to apply.

You may be just the right person for this or other roles.

Please get in touch!