Director, Professional Services in London

CSQ225R45

The EMEA Professional Services Team’s mission is to ‘accelerate our customers' business outcomes and the Databricks Data Intelligence Platform adoption through delivery excellence and enablement’. We do so by accelerating and de-risking production projects by bringing our best practices and leading service offerings. We take a Partner first approach to scaling our customer impact. The team is made up of experts in Engagement Management for high value proposals to Project Managers who ensure successful delivery, to technical experts in our Resident Solution Architect’s, Solution Consultants and Data Scientists teams. We wish to build the best Data and AI team in the Industry to solve the world's toughest problems in EMEA for our customers.

The Director Professional Services (Emerging Enterprise and DNB) role assures customer success by driving outcomes through delivery and execution of paid and invested professional services engagements and training. This leadership role owns one of the most important business units for PS in the EMEA region covering our Emerging Enterprise and Digital Native customers across EMEA, reporting to the AVP Professional Services who leads all Professional Services & Training for customers across the EMEA region.

The Director Professional Services role works closely with the Emerging Enterprise Leadership team to define and drive a services strategy across the region. They work very closely with our Partner’s in the ecosystem and our Delivery Partner Program. The person will own both the Sales and Delivery sides of the business to ensure that our customers are getting the most value from the Databricks platform and our services including training, and grow our consumption revenue for the wider business.

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