Human Resources Business Partner in London

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Summary

The role of HRBP is to support the business and be a trusted partner with key stakeholders. The Assessments division is going through change as the current contract it delivers transitions to a new contract in September 2024. The role will support the operational business and work closely with the Senior Operations Leadership Team and operational managers to drive improvements in colleague engagement, manager capability, improve key people metrics and deliver HR projects which support the overall business objectives.

Salary

£50,000 - £57,750

Due to the delivery area of the service, we are particularly interested in receiving applications from candidates based in the North of England and Scotland.

Benefits include:

• 25 days annual leave
• PMI
• Flexible benefits package
• Holiday trade scheme
• 9% combined pension

The role will work closely with our outsourced HR Advisory service - who provide first line ER case advice & legal partner to ensure we drive consistency and ensure ER cases are effectively managed.

Key objectives of the role are to drive improvements in engagement, manager capability, reduce attrition and case duration and ensure we develop an inclusive, effective, highly motivated and high performing workforce. As well as working closely with operations to manage resource.

The role will work closely with centralised MAXIMUS HR functions -Recruitment, T&D, Engagement, Compensation and Benefits and HRBP colleagues in other divisions of Maximus UK.

Support the delivery of culture and change initiatives.

Work closely and support the FAS Implementation team - people workstream, support consultation processes.

Key Responsibilities

* Working with senior management to ensure effective people planning, building a workforce with the structure and skills to achieve business objectives, including developing (formal / informal) business cases to propose changes to current ways of working.

* early conciliation, and tribunal cases where required

* To lead on key organisational change projects including organisational / process design, risk management and employee consultation

* To support as a subject matter expert cross Division / business improvement projects including culture and change initiatives associated with changes in operational / organisational requirements.

* Accountability for ensuring delivery of annual HR processes including performance management moderation, pay review cycle and engagement survey

* To understand the business to ensure HR effectively supports operational objectives in areas including improvements in engagement, inclusion, competency, absence and attrition.

Qualifications and/or Experience

Essential

* Ability to act at an operational and strategic thinker level.

* CIPD qualified - Level 7 ideally

* Operated at a similar level in a multisite business for a minimum of two years.

* Excellent working knowledge of employment legislation.

* Proven experience of working within a changing environment; driving new behaviours & cultural change.

* Proficient in the use of Microsoft Office applications and HR Systems.

* Demonstrable experience of supporting HR projects and business partnering senior teams in a fast-paced environment.

* Experience using data to influence and drive change.

* Exposure to a contract environment, supporting bids, previous experience managing large scale TUPE transfers and contract mobilisation.

* Experience of working operationally

Desirable

- Experience of both commercial environments and working with partners in NHS/ public sector.

Individual Competencies

* Ability to build strong stakeholder relationships whilst working remotely.

* Ability to travel, car owner.

* Understand and ability to maintain confidentiality.

* Excellent interpersonal skills.

* Good spoken and written communication skills.

* Demonstrates flexibility and adaptability to be successful in changing environment.

* Ability to influence and negotiate with managers at all levels.

* Commercially aware.

* Self-motivated, ability to work pro-actively across multiple business functions, managing workload effectively.

* Strong multi-tasker, time manager and planner who is able to work well autonomously and as part of a team.

* Strong analytical skills - ability to interpret and present data to drive improvements across key metrics and objectives.

Travel to meetings and sites required throughout the North of England and Scotland. Occasional team meetings in London.

Key Contacts

Internal

* Senior operation managers including SLT

* SME HR teams

* Central support functions

External

- External bodies incl Maximus People Manager and various legal contacts.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.