Insurance Advisor in Twickenham

Your Opportunity

A fantastic opportunity to grow your career in Personal Lines insurance. As a Client Handler, you’ll play a key role in managing the insurance needs of an exclusive audience of clients within the large and successful Personal Lines team who specialise in providing tailored personal insurance solutions for members of employee benefit schemes across the UK.

What you'll do

As a natural and enthusiastic communicator with a strong customer service ethos, here's a snapshot of what you'd expect to be doing day-to-day:

• Handle day to day enquiries, renewal inviting, retention and policy management
• Meet and develop client’s insurance needs
• Develop new business opportunities to achieve income and retention levels
• Enhance client/ insurer relationships
• Develop a book of business through upselling and cross-selling
• Understand the market available to secure and retain all risks

What you'll need

Must haves

• Previous home insurance experience
• Confidence in building effective relationships with your clients, your team and the wider company
• A good general understanding of the technicalities and challenges personal insurance can bring
• Intuitive people skills and confidence to deliver an amazing client experience
• Organisation, accuracy and attention to detail
• Passion, energy and a strong customer service ethos
• Effective, confident & considerate communication and an ability to adapt your communication style accordingly
• Strong IT skills

Ideal, but not essential

• Experience of using Acturis would advantageous but full training would be provided
• A Cert CII or genuine interest in achieving and continuing development

What you'll receive

At Sutton Winson, we focus on developing our people and giving them opportunities to progress. You'll receive a unique and tailored development pathway and as you grow within our business, your successes and hard work will be rewarded and celebrated.

On top of all the usual good stuff (competitive salary, generous holiday allowance, pension contributions etc.), you can also look forward to a competitive package that will develop as you do, as you enjoy the following benefits (and more!):

• Tailored learning and development program shaped to your career aspirations
• Annual profit share bonus scheme
• Hybrid Working (after qualifying period)
• Fully funded CII pathway, including membership, study materials, exam entries, and paid study leave, with awards and bonuses to reflect progress
• Employee Assistance Programme, providing access to vital resources like GP consultations, health checks and mental health support, etc..
• Cycle2work scheme, Season Ticket Loans, free eye tests through Specsavers, and long service awards.
• The opportunity to be a part of our Corporate Social Responsibility program, contributing to local projects, help shape environmental policy and support staff wellbeing.
• Daily dress-down; for us, it’s not about what you wear but what you do. Just be your authentic self and dress for your day.

When you work for us, you're part of:

• One of the UK's largest Charted Insurance Brokers.
• Proud holders of the Investors in People Gold Award.
• A Top 5 Broker to work for.
• A people-centric employer with strong values.
• A company that actively fosters and supports continuous personal development.

If you're looking for an opportunity to learn, grow, and thrive, all while being a part of a fantastic group of people in a relaxed, family-friendly, and supportive environment, then Sutton Winson is the place for you.

Everyone has a place at SW

At Sutton Winson, we want to hire people from all walks of life. If you’ve got the right attitude and skills needed to properly support our clients and help us achieve our goals, you’ll fit right in.

We're committed to building an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.