Service Controller in Sherburn in Elmet

Location: Sherburn In Elmet

Salary: £23,000 per year

Recruiter: Pyramid8 Ltd.

Job Hours: Full-time

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Pyramid8 have an exciting opportunity with a company based in Sherburn who specialise in Generator Repair, Installation and Maintenance.

Due to growth, they are now looking for someone to join their Service team as a Service Controller.

As a Service Controller you will be responsible for: * Taking calls from customers regarding the breakdown of back-up power systems * Organising Engineers to attend customer's sites.

* Ensuring engineers are allocated correctly.

* Taking responsibility for work and ensuring all jobs are completed efficiently.

* Service administration.

* Responding to customer queries in a professional and timely manner.

* Working closely and supporting the sales team with their questions and requests.

To be considered for the role you must have: * Previous experience working within customer service, administration, service delivery environment would be an advantage but is not essential.

* Able to maintain a high attention to detail in all tasks undertaken.

* Can demonstrate the ability to go the extra mile, to exceed expectations.

* An understanding of how to deal with difficult and/or upset customers.

* Excellent telephone manner.

* Excellent time management and personal organisational skills.

* Proficient at Microsoft Office.

* Ability to demonstrate effective interpersonal skills.

In return you will receive a basic salary of up to £23K plus commission which will depend on team performance.

This is a permanent full-time position working Monday to Friday 8.

30am – 5pm

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About Pyramid8 Ltd.

pyramid8.co.uk

Pyramid8 is a specialist recruitment company

We provide Project Managers, Programme Managers, Business Analysts and Project Office Staff, on a permanent and contract basis to the UK's Private and Public sectors.

We Know our Rhubarb

Yes, we are Yorkshire and proud. We have a ‘local to Yorkshire’ service providing outstanding recruitment within the Rhubarb Triangle. Because of our knowledge and passion for the area, we can provide you with exceptional candidates with a whole range of skills and experiences.

Let Us Come and See You

If you are looking to recruit right now we know we can help and we will even bring our own Yorkshire tea bags for a brew. We have a people philosophy at Pyramid8 and we know the importance of really getting to know our clients, their culture and who they are really looking for in a new team member. We will not bombard you with CV after CV. You will only receive carefully chosen candidates that we know would fit right into your existing team.

Kind Words

“I have been impressed with the thoroughness and approach of David Hallas in understanding the needs of my firm in terms of recruitment and putting the right candidates forward for consideration”.

“I strongly recommend you utilise their services for future opportunities”.

“I have been extremely pleased with the service from Pyramid8, the staff are friendly, responsive and pay attention to detail, always meeting your requirements, I highly recommend them”.