Social Account Manager in London

About the Role

Come work in an exciting, fast-paced, social team who are pushing innovation, best in class and creativity with their clients. The social team at MG OMD are looking for a confident Social Media Account Manager that has experience working with multiple brands across all aspects of the social landscape, including content, creators, strategy, insights, and management.

With fantastic clients and brilliant budgets, you will be able to drive the social landscape forward with your ideas and thinking.

If this sounds like you, then we would love to hear from you!

Objectives of The Role

• Act as the main point of contact in all matters relating to the client's social media concerns and needs, and as the project manager across the campaigns you work on.
• Build and strengthen client relationships to achieve long-term partnerships.
• Manage the social output of each account, reacting to client briefs and pushing proactive opportunities.
• Support junior members of the team in their work and development.
• Manage the finance processes across your accounts and clients.

Day to Day Responsibilities

• Work with AD and creative team to develop social and creative content strategies for the clients and accounts you work on.
• Lead and manage the execution of monthly social content calendars, and enforce internal deadlines to ensure calendars are delivered on time and on budget.
• Execute monthly reports as well as social activity audits for key clients and compeitors; analysing, tracking and measuring performance against KPI's.
• Manage influencer campaigns, outreach programmes, and external suppliers, to achieve brief objectives.
• Keep AD updated on current and future client deliverables, flagging up issues and seek support where needed.
• Attend social media and networking events deliver updates to the broader team on the latest trends and industry news.
• Develop strong relationships with platforms and technology providers to ensure client goals are consistently being met and strategy is innovating.
• Understand the finances on your account and be responsible for keeping project finance trackers & timesheets up to date - demonstrating a strong sense of commercial responsibility.

The Candidate Has…

• At least three years’ experience of managing all aspects of social media (in-house/agency) across all main channels.
• In-depth understanding of organic social media and the role of influencers.
• Passion for social media and keeping on top of current global digital trends and opportunities.
• Strong experience using social listening and reporting tools.
• Ability to balance creativity with a data-driven approach to measure campaign impact and success.
• The ability to proactively spot opportunities to create content and help clients achieve their business ambitions.
• Strong experience in managing communities and engagement on social.
• Some knowledge of paid social would be useful but not essential.
• Strong copywriting and community engagement skills, with a special attention to detail.
• Professional, hardworking, collaborative, and confident attitude, with diligent, enthusiastic, proactive initiative.
• Ability to multitask and juggle several responsibilities simultaneously, with excellent client management skills.
• Teamwork skills, and willingness to collaborate with peers to resolve problems.

Be Your Best Statement

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Acquisition team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

About MG OMD

MG OMD is an agency born out of an overarching ambition to be recognised for producing great media work. We live by the ambition that creativity drives effectiveness, and we strive to create difference that matters for all of our clients. We have a team of 450+ people who are driven by our overarching ambition to be the most progressive media agency in the UK, working across an enviable client base, including the John Lewis Partnership, HM Government, Specsavers, Virgin Media, Estée Lauder Companies, Nissan and Pladis.

DE&I statement

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

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