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Location:
Coulsdon
Salary:
£28,000 per year
Recruiter:
Jago Consultants
Job Hours:
Full-time
Job Description
Our client is a main car dealership looking to recruit an experienced, Warranty Administrator for their dealership.
Warranty Administrator Role:
To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports
Ensure all administrative functions within the warranty department are carried out in accordance with company policies
Administer warranty policy in the best interests of the dealership, manufacturer and customer
To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims
Inform all relevant staff of forthcoming recall campaigns and changes in warranty/goodwill procedure
Ensure that all frontline staff complete the records correctly when warranty is diagnosed on a vehicle
Maintain relationships with other staff members, specialist repairers and manufacturers’ representatives
Maintain knowledge on all warranty procedures and documentation
Support other staff members on all warranty related matters
About You:
3 years’ experience in a similar role
Main dealership experience
Ideally competent in using Kerridge
Organised and efficient to deal with the volume of paper work
Friendly and approachable, you will be expected to offer advice and corrective feedback to both technicians and service reception
Disciplined with a passion for attention to detail
Be a professional, enthusiastic and experienced individual
Package:
Offering a very competitive salary (depending on experience). OTE Approx £28,000
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About Jago Consultants
We specialise in the recruitment of talented individuals for the automotive industry. We provide permanent staff, as well as temporary staffing solutions to cover short to medium term projects.
Operating across the whole of the UK and in all areas of the automotive industry, working with manufacturers, dealer groups and independent businesses, we tailor our service to meet the needs of our customers.
Operating across the whole of the UK and in all areas of the automotive industry, working with manufacturers, dealer groups and independent businesses, we tailor our service to meet the needs of our customers.
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