Example CV Template For an Assistant Hotel Manager

Personal Statement

As an Assistant Hotel Manager, I played a key role in ensuring guests had a comfortable and enjoyable stay. I assisted the Hotel Manager in overseeing all aspects of hotel operations, including managing staff, monitoring budgets, and maintaining guest satisfaction. I was responsible for managing the daily operations of the hotel, including front desk activities, housekeeping, and managing reservations. I worked closely with the hotel's departments to ensure excellent guest service and efficient operations.

I was responsible for ensuring that all team members understood the hotel's policies and procedures and for monitoring staff performance. I also helped the Hotel Manager enhance the hotel's profitability by controlling costs, implementing effective sales strategies and marketing initiatives, and maximizing occupancy levels through effective revenue management techniques.

I ensured that the hotel met and exceeded customer expectations by working closely with all staff to ensure the provision of exceptional customer service, addressing guest complaints, and resolving issues quicly and efficiently.

CV Example Work Experience for an Assistant Hotel Manager

• Assisting the Hotel Manager in managing all hotel operations.
• Effectively managing staff and solving problems proactively.
• Ensuring guest satisfaction by monitoring and improving the quality of the hotel's services.
• Monitoring budget and effectively managing expenses to meet financial goals.
• Developing and executing effective sales strategies and marketing initiatives.
• Managing reservations, ensuring adequate staffing levels, and maintaining excellent relationships with guests and clients.
• Ensuring compliance with appropriate health and safety regulations.
• Assisting in maintaining all hotel property and equipment to ensure excellent working condition.
• Staying up-to-date with industry changes and trends.

CV Tips for an Assistant Hotel Manager

• Effective time management skills and ability to work in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to interact with guests and staff at all levels.
• Experience in the hotel / hospitality industry.
• Ability to manage, motivate and train staff.
• Strong scheduling and managing abilities.
• Excellent knowledge of hotel reservation systems and IT.
• Exceptionally organised and proactive approach to problem-solving.
• Degree in Hospitality Management, Business Administration or similar field.

Name

Telephone Number | Email Address | LinkedIn Profile

Your Personal Statement

Previous Employers

Company Name

Job Title (dates of employment)

• Duties
• Job skills (Assistant Hotel Manager skills)
• Achievements
• Awards and recognition

Company Name

Job Title (dates of employment)

• Duties
• Job skills (computer skills / interpersonal skills / verbal communication skills)
• Achievements
• Awards and recognition

Education & Qualifications

University Name

Degree Name (dates of study)

• Grades
• Relevant modules

College Name

(dates of study)

• Subjects and grades

Interests & Hobbies

Hobby Name

• Transferable skills and experience