Example CV Template For a Night Manager

Personal Statement

As a Night Manager, I was responsible for managing the evening shift at a hotel, ensuring a smooth and efficient operation. I was the first point of contact for guests arriving late in the evening and throughout the night, ensuring a welcoming check-in experience and meeting all their requirements. I was also responsible for overseeing the work of other employees during the night shift and ensuring the smooth functioning of the various departments of the hotel. I was highly organised and detail-oriented, able to handle multiple tasks and prioritise effectively to ensure that both guests and staff were satisfied with their experience. Through my years of experience in the hospitality industry, I developed strong leadership, communication, and problem-solving skills that were vital to my success in this role.

I was committed to delivering exceptional customer service and ensuring that guests' needs were not only met but exceeded. My responsibilities ranged from coordinating and overseeing the cleaning and maintenance of guest rooms to managing inventory and supplies, ensuring the highest standards of cleanliness and safety throughout the hotel. Through careful monitoring and analysis of operations and staffing, I was able to ensure the smooth running of the hotel during the night shift, from managing staffing requirements to implementing effective cost control measures.

CV Example Work Experience for a Night Manager

• Excellent written and verbal communication skills.
• Proven leadership experience within the hospitality industry.
• Strong organisational and time management skills.
• Experience managing employees during a night shift.
• Able to remain calm and efficient under pressure.
• Comfortable using technology to effectively manage processes.
• Sound judgement and decision-making abilities.
• Flexible availability to work evening and overnight shifts.
• Strong customer service skills and the ability to maintain positive guest relations.
• Familiarity with hotel operations and procedures.
• Valid certifications in areas such as first aid, fire safety and food handling.

CV Tips for a Night Manager

• Oversee the evening and overnight shift of the hotel, ensuring efficient and customer-focused operations.
• Ensure that all guests' needs are met, from check-in to check-out.
• Coordinate the work of other employees during the night shift.
• Ensure that all hotel facilities are in compliance with safety and cleanliness standards.
• Monitor inventory levels and manage supplies to ensure smooth operations.
• Deal with any customer complaints and issues that arise during the night shift.
• Complete administrative tasks, including updating guest accounts and arranging transport for guests as needed.
• Adhere to all relevant industry regulations and ensure that all employees are similarly compliant.
• Take responsibility for monitoring and recording all activities during the night shift.
• Identify areas for improvement and develop plans to address them.
• Ensure that guests have an exceptional experience while staying at the hotel.

Name

Telephone Number | Email Address | LinkedIn Profile

Your Personal Statement

Previous Employers

Company Name

Job Title (dates of employment)

• Duties
• Job skills (Night Manager skills)
• Achievements
• Awards and recognition

Company Name

Job Title (dates of employment)

• Duties
• Job skills (computer skills / interpersonal skills / verbal communication skills)
• Achievements
• Awards and recognition

Education & Qualifications

University Name

Degree Name (dates of study)

• Grades
• Relevant modules

College Name

(dates of study)

• Subjects and grades

Interests & Hobbies

Hobby Name

• Transferable skills and experience