Office Secretary in Esher

About the School – Milbourne Lodge

Milbourne Lodge is a Pre-Preparatory and Preparatory School for boys and girls aged 4-13 years, located in Esher, Surrey. Founded in 1912, the school has a long tradition of preparing children for Common Entrance and scholarship exams to the country’s most prestigious and well-known public schools.

The school now has an exciting opportunity for an Office Secretary & First Aid Coordinator to join our fantastic team. Permanent Term Time plus (41 weeks per year) working 8:30am - 5:30pm. Salary of £24,600.

About Cognita

Launched in 2004, Cognita is an extraordinary community of diverse yet connected schools, spanning 16 different countries. We share one common purpose: to deliver an outstanding holistic education that will enable our students to thrive in a rapidly evolving world. With over 100 schools in Asia, Europe, Latin America, the Middle East and the United States, we employ 18,000 teaching and support staff in the care and education of more than 90,000 students.

Our schools provide a truly holistic education based on rich and varied experiences that focus on social, emotional, physical and cognitive learning. This results in excellent academic outcomes for our students, who are also equipped with the agency, adaptability and positive attitudes to set them up for success in our fast changing world.

About the role

The Office Secretary is responsible for the smooth running of the school office and providing high quality administrative and secretarial support for the school. As well as running the school office, a vital part of this role is delivering excellent customer service; ensuring the reception area is well managed and school visitors are professionally received and managed through the day. This role will also need to ensure compliance with the staff, parents and third parties who come into the school.

Key Responsibilities will include, (but not limited to):

• Administrative and secretarial support relating to all aspects of School communications to parents on behalf of Teaching Staff.
• Liaise with external club providers and produce club lists on a termly basis.
• Maintain school registers am and pm /lunch registers and all club registers for club users.
• Maintain the pupil database particularly in relation to pupil medical / health and dietary needs.
• Arrange and book school trips including educational visitors to school, liaising with staff over pupil numbers and timings.
• Provide a professional and welcoming first point of contact for all visitors to the school
• Ensure that the reception area/entrance foyer is always kept neat and tidy and provides a welcoming space for visitors.
• Maintaining adequate written and electronic databases relating to medical incidents, treatments received or known medical requirements.
• Ensuring that all risk assessments and health care plans are accurate and up to date at all times.
• Coordination of staff first aid and other related training as required.

Who we are looking for:

To be considered for this role you have will have previous customer service experience and experience managing and delivering first aid. We would also expect;

• Customer service focused
• Adaptable – prepared to take on new tasks
• Excellent communication and interpersonal skills
• Well organised and effective time management
• Ability to use Word, excel, outlook and publisher

Apply now

Please send a cover letter and completed application form to: Kelly Ainsworth at Please note we do not accept CVs without a fully completed application form.

EARLY APPLICATIONS ARE ENCOURAGED, WE RESERVE THE RIGHT TO INTERVIEW AND APPOINT PRIOR TO CLOSING DATE FOR THE RIGHT APPLICANT.

Applicants who have not heard from us by the closing date must assume that, on this occasion, their application has been unsuccessful.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We believe having a diverse workforce makes us better, smarter and happier and so welcome applicants from all backgrounds, genders, and races. We have an unwavering commitment to being fair and equitable in our recruitment process.